Utility Billing Office

Accepting Your Water, Sewer, Stormwater Payments

With 28,000 utility bills mailed every month, accepting and processing payments keeps the Utility Billing office busy.

For residents’ convenience, we accept payments:

  • Online with a Visa, MasterCard or Discover card at selfservice.lafayette.in.gov
  • Via Phone at 833-252-1659
  • At one of our unattended drop boxes, on the west side of City Hall or inside in front of LPD entrance
  • At our office inside City Hall Starting Monday, March 16th: no payments are being accepted in person in office until further notice.
  •  By check, mailed to our office
  • Via an ACH bank draft sent directly to us from your bank (guarantees no late fees due to tardy payments)
  • Through your bank’s online bill payment service
We also help solve problems you may report, such as sending a technician to check a frozen meter or a possible leak.