**Instructions on locating your account number and customer number are below**

Online Payment: To make an online payment, you may click the "Make a Payment" icon below. If it is your first time logging in, you will need to register and link your utility account. Instructions are below.

Pay-by-Phone Option: Please call 833-252-1659. You will need the account and customer number located on your statement.

Pre-Authorized Bank Draft: Each month on the due date, your payment will be automatically deducted from you bank account. There are multiple ways you can sign up for bank draft.

• Citizen Self Service Portal. This is the easiest and quickest way to sign up or update bank draft information. Click the "Make a Payment" icon above.
• Completing the online form and attaching a copy of a blank or voided check. Click here to access the form.
• A Spanish version is available here.

*Please Note: Bank draft requests must be in place before the statement has come out for the month. If your request is received after the statement comes out, it will start on the next billing cycle.

If you need to cancel automatic bank draft, Click Here.

24-Hour Drop Box: 

Located on the west side of the building at the drive-up window, enter from Columbia Street. A second drop box is located inside near the police entrance on the south side of the building.

Mail: You may mail check or money order to PO Box 1688, Lafayette, IN, 47902-1688. Please make them out to City of Lafayette. Also include the top portion of the statement and write account number on your check.

Website Instructions

Residential Applications

Renters/Buying on Contract (New and Existing Residents) - If you are renting or buying on contract, select this application. This includes existing residents with service in their name.

Buying/Owning (New Residents) - If you are purchasing a property, and you are new to the City of Lafayette or you have never had service in your name. 

Buying/Owning (Existing Residents) - If you are purchasing a property or already own the property, and you currently have service or have had service in your name in the past. 

Commercial Applications

Renting/Buying on Contract (New and Existing) - Businesses that are renting, buying on contract, or have had a name or EIN change.

Buying/Owning (New) - Businesses purchasing or already own a property. If you currently have service and the business name or Tax ID has changed, complete this application.

Buying/Owning (Existing) - Businesses purchasing or already own a property, and currently has service or have had service under the same business name or Tax ID. If the business name or Tax ID has changed, fill out Buy/Owning (New) application.

Property Managers/Management Companies

Property Management Application

Spanish Applications

Rentando o Comprando por Contrato

Aplicacion Residencial Para Nuevos Duenos y Para Transferir Servicio

Please fill out the application below to stop service. Please give one business day’s advance when putting in your request. Our office will contact you if we need any additional information.

Stop Service Request